Privacy Policy

Last updated: 2nd May 2026

1. Introduction

Welcome to Mystery Boxes for Kids. We are committed to protecting your personal data and respecting your privacy. This privacy policy explains how we collect, use, and store your personal information when you use our website or purchase our products.

2. Who We Are

Business Name: Mystery Boxes for Kids
Owner: Daniella Owen
Business Type: Sole Trader
Email: daniella@mysteryboxesforkids.co.uk

3. What Information We Collect

We may collect and process the following personal data:

• Name
• Email address
• Delivery address
• Billing information
• Order details
• Any information you provide for personalising a mystery box

We do not collect unnecessary personal data.

4. How We Use Your Information

We use your information to:

• Process and deliver your orders
• Contact you about your order
• Provide customer support
• Improve our products and services
• Send marketing emails (only if you have given consent)

5. Legal Basis for Processing

Under UK GDPR, we rely on the following lawful bases:

• Contract: To fulfil your order
• Legal obligation: For tax and accounting purposes
• Consent: For marketing communications

6. How We Store Your Data

Your data is stored securely using:

• Password-protected devices
• Secure online systems (e.g. email, payment platforms)

We only keep your data for as long as necessary, typically:

• Order records: Up to 6 years (for tax purposes)
• Marketing data: Until you unsubscribe

7. Sharing Your Data

We only share your data when necessary, including:

• Delivery companies (e.g. Royal Mail)
• Payment providers (e.g. PayPal, Stripe)

We do not sell or share your data with third parties for marketing.

8. Your Rights

You have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Object to processing
• Withdraw consent at any time

To exercise your rights, contact us at: daniella@mysteryboxesforkids.co.uk

9. Cookies

Our website may use cookies to improve your experience. You can control cookies through your browser settings.

10. Complaints

If you are unhappy with how your data is handled, you can contact the Information Commissioner’s Office (ICO):

Website: https://www.ico.org.uk

11. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page.

12. Contact Us

If you have any questions about this policy, please contact:

Email: daniella@mysteryboxesforkids.co.uk